CHAPTER 5 : ORGANIZATIONAL STRUCTURE
CHIEF INFORMATION OFFICER (CIO)
- is person will responsible for overseeing for the uses of information technology
- it ensuring the strategic alignment of IT with business goals and objectives
- the jobs will reports all the activities in organizations directly to CEO
- CTO must also be a person that have understanding of every aspects of an oranization
- the capability in it must be the main power to be a CTO
- CTO need to enhance customer statisfaction of their concern of any specific aspect of
- CHIEF TECHNOLOGY OFFICER
- Responsible for ensuring the through, speed, accuracy, availability, and reliability of an organization in IT
- Direct responsibilities for ensuring the efficiency of IT system
- CTO will posses well-rounded knowledge of all aspects of IT
- run the organization engineering group
- uses technology to enhance the company product offerings
- focuses of external customers (buyers)
- collaborates and manage vendors that supply solution to enhance the company product
- develop strategies to increase the company top line
- has to be a creative and innovative technologist to be succesful
CHIEF SECURITY OFFICER (CSO)
- To ensuring the security of IT systems
- Developing strategies in IT
- Make sure the IT safeguards against attacks from hackers and viruse
- Lead operational risk management activities to enhance the value of the company and brand.
- Oversee a network of security directors and vendors who safeguard the company's assets, intellectual property and computer systems, as well as the physical safety of employees and visitors.
- Identify protection goals, objectives and metrics consistent with corporate strategic plan.
- Manage the development and implementation of global security policy, standards, guidelines and procedures to ensure ongoing maintenance of security. Physical protection responsibilities will include asset protection, workplace violence prevention, access control systems, video surveillance, and more. Information protection responsibilities will include network security architecture, network access and monitoring policies, employee education and awareness, and more.
- Work with other executives to prioritize security initiatives and spending based on appropriate risk management and/or financial methodology.
- Maintain relationships with local, state and federal law enforcement and other related government agencies.
- Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
- Work with outside consultants as appropriate for independent security audits.
CHIEF PRIVACY OFFICER (CPO)
- responsibility for ensuring the ethical and legal use information within in organization
- coordinating with the officer for civil rights and civil liberties
- created to respond to both consumer concern with over the uses of personal information including medical data and financial information and law regulations
CHIEF KNOWLEDGE OFFICER (CKO)
- CKO is an organizational leader, responsible for ensuring that the organization maximizes the value it achieves through "knowledge".
- The CKO is responsible for managing intellectual capital and the custodian of Knowledge Management practices in an organization.
- CKO role is much broader, that can help an organization maximize the returns on investment in knowledge (people, processes and intellectual capital), exploit their intangible assets (know-how, patents, customer relationships), repeat successes, share best practices, improve innovation, and avoid knowledge loss after organizational restructuring.
- CKO must have skills across a wide variety of areas.
- They must be good at developing/understanding the big picture, advocacy (articulation, promotion and justification of the knowledge agenda, sometimes against cynicism or even open hostility), project and people management (oversight of a variety of activities, attention to detail, ability to motivate), communications (communicating clearly the knowledge agenda, have good listening skills and be sensitive to organizational opportunities and obstacles), leadership, teamwork, influencing, and interpersonal skills.
- The CKO who successfully combines these skills is well equipped as an excellent agent of change for their organization.
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